Since 1938, Knoll has brought together people and ideas to create inspired objects and spaces.

As Ecommerce Manager, I enhanced the ‘shop’ site experience to elevate the consumer journey and improve the path to purchase.

Website Improvements:

• Templated component library to create campaign consistencies

• Focused on home and residential storytelling

• Improved in-stock and quick-ship programs by collaborating with supply chain and logistics.

Role: Ecommerce Manager

Project Date: April 2021 - May 2023

Problem: How might we help software development teams to build trust and create collaborative communications with their business counterparts?

Skills used: E-commerce Strategy & Planning, Product Management, Data Analysis, Technology & Platform Knowledge, Supply Chain & Operations Management, Team Management